Duties and Taxes Acknowledgement
When ordering from korin.com you are considered the importer of record and must comply with all the laws and requirements of the country in which you are receiving the items. Your orders may be subject to import duties and/or taxes and any additional charges for custom clearance must be borne by you. Korin.com has no control over these charges and does not assume responsibility for the ordered goods meeting local customs laws and/or duties and taxes. Custom policies vary widely from country to country, and you should contact your local customs office for further information.
When you press “Proceed to Checkout” to place your order, this assumes you have accepted the responsibility for the import duties and/or tax, additional charge and Import Trade Declaration for custom clearance. If you have not been able to complete this statement of the aforementioned and the package is subsequently returned to Korin, you will be responsible for the return shipping charge. The order balance (excluding any shipping fees) will then be refunded back to you.
NOTE: As import duties and/or taxes and any additional charges for custom clearance must comply with the laws and requirements of the country, we MUST provide the product value for the customs clearance. In addition, some of the countries requested to attach the product details with value outside the parcel, thus, we will NOT amend the product value in any circumstances.
International Order Document Request
For all international orders, if your country and/or customs require special documentation (ie: test reports, country of origin or any other documentation) for importing goods, please contact us by emailing us at firstname.lastname@example.org prior to placing your order. We might not be able to provide the documentation that your custom requires. In the event that your order is stuck in customs and results in it being returned back to us, we are not responsible for any fees or refunding the shipping cost.