Do you have experience in the hospitality industry? Looking for a career opportunity? Passionate about food? Come join a growing leader in the industry and work with America’s top chefs, restaurants and hotels. We are looking for candidates who excel, display a customer first mentality and have a positive attitude.

Your responsibilities will include, but are not limited to, the following:

• Assist customers in our showroom, over the phone and through email.
• Ability to work and interact with customers and the team to resolve inquiries.
• Recommend products that best suit the customer.
• Complete additional tasks/projects as needed.
• Provide exceptional customer service and professionalism to a wide range of customers.
• A willingness to learn and grow with us.

Salary range from $15 to $20/hr depending on experience. Product and team bonuses are available after completing training period.

Qualifications:

• Looking for 3 - 5 years of customer service or retail experience in the hospitality industry.
• Ability to effectively communicate with customers and co-workers in a professional manner.
• Enjoy meeting and interacting with customers. Service with a smile.
• Excellent time management and multitasking skills.
• Ability to work in a fast-paced environment.
• Spanish or Chinese language skills are a plus!

Great benefits including:

• Medical / Dental / Vision insurance plans.
• Life / disability insurance.
• Employee Assistance Program ( EAP )
• Health Savings Accounts ( HAS )
• Section 125

Korin is a fast-growing company servicing the hospitality industry for over 35 years, KORIN has been an industry leader in the import and distribution of fine Japanese tableware, professional chef knives and equipment to restaurants, hotels, commercial corporate clients and chefs in the United States and around the world.

We are currently looking to hire a Customer Service Representative who can handle multiple tasks, has strong work ethic and passion to help others to support the members of the sales team.

Salary range from $17 to $25/hr. depending on experience. Product and team bonuses are available after completing training period.

Your responsibilities will include, but are not limited to, the following:

• Professionally handle incoming customer queries/complaints via phone, ensuring that issues are resolved both promptly and thoroughly.
• Provides timely and accurate information to incoming customer order status and product knowledge requests.
• Ability to work and interact with customers and the team to resolve inquiries.
• Informs customers of unit prices, shipping date, anticipated delays and any additional information needed by the customer.
• Processes customer orders and payments.
• Maintains customer database: updates data and makes necessary changes.
• Complete additional tasks/projects as needed.

Qualifications:

• Minimum 2 - 3 years of customer service experience in the hospitality/Retail industry.
• Excellent detail oriented.
• Enjoy interacting with customers and great team player.
• Professional written and verbal communication skills.
• Excellent time management and multitasking skills.
• Ability to work in a fast-paced environment.
• Bilingual skills are a plus.

Great benefits including:

• Medical / Dental / Vision insurance plans.
• Life / disability insurance.
• Commuter Benefits
• Paid Vacation/Sick day/Holidays
• Company Monthly Target Bonus